ICT Apprentice

Recruiter
Chesterfield College
Location
Chesterfield [Derbyshire]
Salary
£4.15 - £4.15 Per Hour
Posted
23 Mar 2021 16:46
Closes
22 Apr 2021 23:59
Sector
Further Education
Job Level
Apprentice
Specialism
IT / Computing
Contract Type
Fixed Term
Hours
Full Time
Organisational Type
General Further Education College

ICT Apprentice

Duration: 15 months

(37 hours per week/52 weeks per year)

 

We are looking to appoint an ICT Apprentice to our customer-focused ICT Services team.



You will learn what it means to provide excellent customer service, as you train to become a qualified Level 2 Customer Service Practitioner. Working on the main College ICT Helpdesk, you will become an initial point of contact for all customer queries; liaising with internal and external stakeholders, accurately recording and prioritising incidents & requests and resolving or escalating them to colleagues, as appropriate.



Working alongside our experienced Desktop Support Technicians, you will also assist with deploying, maintaining and supporting classroom/office hardware and software, which will provide the foundations to progress onto a Level 3 Digital qualification.

 

To apply for this role, please visit our website at www.chesterfield.ac.uk/jobs

 

Closing date: 23 April 2021

 

Interview date: 30 April 2021

 

­­­­­­­­­­­­­­­­­­­­­­An offer of employment at Chesterfield College will be subject to an Enhanced Disclosure carried out by the Disclosure and Barring Services.

 

‘Encouraging All Individuals to Develop Their Full Potential Through Education and Training’

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