Pastoral Support Manager

Stanmore College
Stanmore [Greater London]
£43,710 - £45,935 Per Year
01 Apr 2021 07:42
01 May 2021 23:59
Further Education
Job Level
Contract Type
Full Time
Organisational Type
Sixth Form College

Pastoral Support Manager


(Permanent, full time, 36 hours per week)


We are looking for an experienced Manager / person with suitable qualifications for the post of Pastoral Support Manager providing coordination of pastoral care, tutorial and disciplinary procedures for all students. To also act as one of the College safeguarding officers working under the direction of the Head of Student Services.


You will have a minimum of one year’s experience of managing a team either in an administrative or similar role of Pastoral Support and qualified to minimum level 3 with a Level 2 qualification in Maths and English. You will have excellent written and oral communication skills and good IT skills. 


Salary: Band L, Point 40 - 42, £43,710 – £45,935 per annum


Application form and further details of the post available from the Stanmore

College website: or by telephone on 020 8420 7700


Closing date for applications is Thursday, 15th April 2021

Interviews will take place on Tuesday, 27th April 2021




  1. Contributing to the recruitment process for all students and leading on the induction programme


  1. Line managing the Personal Tutors, including regular performance management, setting of targets which are regularly monitored and ensuring that appropriate professional development is provided


  1. Leading on cross-college tutorial programmes, ensuring the development of enrichment, careers and IAG is embedded.


  1. Coordinating the pastoral care processes for vocational students at all levels across all Schools and departments, liaising regularly with Curriculum Managers and Heads of School.


  1. Ensuring that personal tutors draw up appropriate support action plans for learners at high risk of not succeeding and which may include referring on to appropriate services.


  1. Leading on digital technology support for students with the Pastoral and IT team to ensure laptops, devices and other support is provided as and when required for students in need or those who are vulnerable.


  1. Leading on the attendance and punctuality strategy


  1. Taking a lead to ensure that all staff apply disciplinary processes fairly and consistently to all students at the college; working especially closely with the   Heads/ Deputy Heads of School, Curriculum Managers, Head of HE and Business Development Manager to achieve this.


  1. Ensuring that all relevant standard documentation is in place to support staff in applying the disciplinary process including pro-formas such as report forms and warning letters, and ProMonitor


  1. Auditing the application and record keeping of the disciplinary process documentation and following up where necessary


  1. Providing advice, support and training for staff across the college on student behaviour management and other related themes


  1. Acting as the intervening step between routine disciplinary interventions carried out by teachers, tutors, management team of the schools and withdrawal by Heads of School in consultation with the Vice Principal – Curriculum and Quality, Head of Student Services. This will include convening “case conferences” and exclusion panels where required to address individual student disciplinary cases


  1. Monitoring the pastoral and disciplinary systems and ensuring that students have an input into current processes and future plans


  1. Ensuring that a comprehensive enrichment programme is in place and closely monitored to ensure that all full-time students have an opportunity to participate in meaningful enrichment activities to support their academic learning and employability.


  1. Act as one of the college safeguarding officers working under the direction of the Head of Student Services.  Taking on caseloads and ensuring compliance on recording outcomes, interventions and support.


  1. To lead on the arrangements for Student Parliament and Freshers’ Fair.


  1. Producing an annual report on the vocational pastoral system which can then feed into the “Support for Students” section of the College self-assessment report


  1. Communicating key research and developments on behaviour management  to relevant college leaders and contributing to formulation of new policies, processes and procedures


  1. Working co-operatively with colleagues and showing commitment to the College and its mission.


  1. Producing quantitative and qualitative management reports for AGM that reports on all areas or Pastoral Support, impact and outcomes for learners. Including collaboration to update College policies relating to behaviour, disciplinary and other.


  1. Taking personal responsibility for supporting, promoting and following all College policies in relation to health and safety, safeguarding, equality & diversity and data protection within the scope of the post


  1. To ensure staff PMRs, training and team meetings are scheduled and on track to meet college deadlines and expectations in consultation with the Head of Student Services.


The postholder can be required to carry out any other duties consistent with the grade of post, at any site on which the College may operate.


This job description is current at the date shown below.  In consultation with the postholder, it is liable to variation by management within a reasonable timescale to reflect or anticipate changes in or to the job.

Application Form


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