Student Services Receptionist/Administrator

Student Services Receptionist/Administrator

£18,484 per annum pro rata

37.5 hours per week

Hours to be worked between Mon–Friday 08:00 – 18:00

and every Saturday (Term-Time only) 08:30 – 14:00



About Us


Hartpury University and Hartpury College are among the UK’s leading specialist education providers in agriculture, animal, equine, sport and veterinary nursing. Located in Gloucestershire, Hartpury University and Hartpury College of Further Education sit side-by-side on a beautiful 360-hectare campus. We provide world-class facilities to almost 4,000 university and college-level students studying undergraduate and postgraduate degrees, A-levels and diplomas, as well as undertaking industry research. The University holds Teaching Excellence Framework Gold and has 98% graduate employability, whilst the College is rated Ofsted Outstanding in all areas. A passionate and innovative business culture and exceptional support networks make Hartpury an ideal career choice.


About the Role


  • The main Hartpury reception in the Student Zone provides an excellent customer experience to all our students and visitors to the campus.
  • Acting as a focal point, for all non-academic student queries, this is a great opportunity for someone to join our busy team to act as first point of contact for all enquiries (face-to-face, telephone and email).
  • Your role will be varied and include reception and general administrative duties, responding to student, staff and visitor queries and managing Hartpury’s post.


About You


  • You will have exceptional customer service and communication skills
  • You will be IT literate, well organized and a strong team player.
  • Ideally, you will have previous experience of working in customer facing role.


What we Offer


  • Wellbeing events and Employee Assistance Programme
  • Local Government Pension Scheme
  • Employee Discounts Scheme
  • Onsite fitness facilities
  • Support for continuous professional development
  • 25 days annual leave entitlement increasing with length of service plus bank holidays


We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.  We will ensure that all our recruitment and selection practices reflect this commitment.  All successful candidates will be subject to Disclosure and Barring Service checks along with other relevant employment checks. 


Visit our website to see full details and to apply online or telephone (01452) 702135 to request documents by post. 


The closing date for receipt of applications is Wednesday 21st April 2021.

Interviews will be held on Thursday 29th April 2021.


Hartpury values a diverse workforce and welcomes applications from all sections of the community.


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