Cluster Manager (Building Services)

Cluster Manager (Building Services)

As a Cluster Manager you will have responsibility for the day to day delivery of the 'cluster/sectors' including management of learning coaches and other colleagues where relevant, ensuring implementation and effective operation of end to end learner journey processes, curriculum design and innovation, learner progression and quality of provision. This role is on a permanent, full time (37 hours per week) basis.

The operational areas will mainly focus on delivering qualifications in areas of Refrigeration and air-conditioning, Electrical and construction who will focus on delivering a variety of apprenticeships at different levels, therefore highly effective management skills and a proven record of managing people to meet key performance indicators is essential for this role.

Key Accountabilities

  • Line management of learning coaches and other delivery colleagues where relevant
  • Conducting regular performance management reviews based on learner progression and experience
  • Ensuring effective IAG, initial assessment and induction for all learners, to ensure learners are on the right programme and level, and where relevant have the range within the job role to achieve their chosen programme
  • Closely scrutinise and monitor retention rates of learners, taking action in line with the retention strategy where learners are identified as at risk of leaving programme
  • Work in partnership with ILT, Business Improvement and Learning Coaches develop and embed an innovative curriculum with supporting schemes of work and learning resources, ensuring there are appropriate plans in place to review annually (as a minimum)
  • Hold regular standardisation meetings to ensure the implementation and understanding of learner journey processes is consistent across the cluster, and learning coaches have an opportunity to share good practice
  • Monitor Progress Reflections monthly across the cluster to ensure they meet the required quality standard and completed in a timely manner, ensuring action is taken where learning coaches do not do this.
  • Co-ordinate and plan EPA and Gateway for all areas across the cluster
  • Monitor learner progression monthly and ensure intervention plans are in place when learners do not meet their expected progress
  • Undertake monthly quality assurance checks of Onefile, ensuring marking, assessment and learning activity is regular, timely and providing a high-quality learning experience for learners
  • Co-ordinate English maths and ICT delivery, across the cluster, ensuring learners are developing these skills throughout their programme

Total People is one of the largest providers of apprenticeships and work-based learning in the northwest. For more information on what we do please visit us at www.totalpeople.co.uk. If you feel you could make a difference in this rewarding and growing sector, please visit our website to apply! www.totalpeople.co.uk/about/careers

Total People is an equal opportunities employer. Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.

The closing date for this job advert is 19/05/2021 however sometimes the job advert may close early if we receive a good response, so we recommend you apply at your earliest opportunity.

Total People is committed to the safeguarding, protection and wellbeing of young people and adults. This post is subject to a Disclosure and Barring Service (DBS) check.

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