Working as part of a small team reporting into the Customer Experience Manager, you will provide a world class support service to all our customers. Handling customer's queries regarding a wide range of apprenticeship learning products in various industries, providing excellent service standards and maintaining high customer satisfaction.
Key Accountabilities will include:
Qualifications, Experience and Skills:
Total People is one of the largest providers of apprenticeships and work-based learning in the northwest. For more information on what we do please visit us at www.totalpeople.co.uk. If you feel you could make a difference in this rewarding and growing sector, please visit our website to apply! www.totalpeople.co.uk/about/careers
Total People is an equal opportunities employer. Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.
The closing date for this job advert is 25/05/2021 however sometimes the job advert may close early if we receive a good response, so we recommend you apply at your earliest opportunity.
This role is on a permanent, full time (37 hours per week) basis.
Total People is committed to the safeguarding, protection and wellbeing of young people and adults. This post is subject to a Disclosure and Barring Service (DBS) check.