End User Computing Team Leader

End User Computing Team Leader

The LTE Group is a unique social enterprise, dedicated to providing quality learning, training and employment opportunities across the UK - Join our group today!

We have a great opportunity to join the Information Services Team as an End User Computing Team Leader on a permanent, full time (37 hours per week) basis.

As an End User Computing Team Leader, you will be accountable for all EUC activities and facilities across the estate of circa 15,000 devices. Responsible for ensuring that the End User Computing team and associated 3rd parties are meeting and performing against SLA's and KPI's. Working with internal standards and procedures as well as industry best practices such as Cyber Essentials + and ISO 20000:1.

The LTE group structure encompasses the strengths of each of our individual organisations (The Manchester College, Novus, MOL and LTE) allowing them the freedom to focus on their own learners, colleagues, stakeholders and communities, whilst providing the support and added value of a Group. Each of our 5,000 colleagues benefits from the opportunity to develop and progress their career within and across our wider Group network.

In order to do this role, you will need:

Microsoft qualifications related to Windows, End Point Manager & associated Microsoft cloud

technologies such as Azure AD and System Centre (especially SCCM)

Must be a CAB Member

Experience in a similar level technical role and in the IT industry

IT experience in end user computing systems

Expertise in ITIL processes and industry best practice in service request and fulfilment. Including

using service management tools

Proven success managing high performing teams

Experience of managing a team of direct reports and developing individuals

Excellent leadership and people management experience

Used to working under pressure and meeting tight deadlines

Drivers licences (willingness to drive to different places of work within and throughout Greater Manchester)

The LTE Group is an equal opportunities employer welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please visit our website to apply! ltegroup.co.uk/careers.

All applicants must demonstrate in their application their ability to meet the Key Responsibilities, Key Result Areas and Qualifications/Skills/Experience detailed within the job description for shortlisting purposes.
Salaries are based on skills, qualifications and experience. All salaries are subject to job evaluation.

In return you will benefit from an excellent package including a favourable Pension scheme, Retail Discounts, Employee Assistance Program, Cycle to work scheme and Simply Health scheme.

The closing date for this job advert is 09/08/2021 however sometimes the job advert may close early if we receive a good response!

Apply

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