Head of Student Services

Head of Student Services

Head of Student Services

Full Time:                   37 hours per week, 52 weeks per year

Salary:                         £40,800 to £45,000 per annum

We have an exciting opportunity for an experienced Head of Student Services to drive and to enhance every aspect of the student experience from initial contact, and enrolment, through to welfare and support, ensuring that we give students the best possible start and opportunities from their courses.  

Managing a team of up to 25 staff providing the services described below, you will be responsible for ensuring a safe environment, and specialised, high quality and effective support for students. Your objective is to ensure that the student service team delivers good customer service to both internal and external customers of the College and that it meets the needs of learners in enrolment, participation, enrichment, achievement and progression.

As a member of the College Management Team (CMT) you will represent Student Services    and liaise effectively with all other CMT members as required. This role deputises for the Vice Principal in safeguarding matters as required.

Responsible for the following student service teams and their functions -    

  • Enquiries
  • Safeguarding and Welfare
  • Learning Resource advice
  • Curriculum administration
  • Admissions and enrolments administration
  • Campus safety

The qualification for this role are –

  • Degree and/or Management qualification.
  • Previous experience in a similar role is required.
  • Knowledge in safeguarding is required.
  • Ability to provide effective leadership and direction, manage external projects and facilitate change. Strong interpersonal skills including listening to, and engaging others, with a willingness to challenge under performance honestly

CLOSING DATE:       Friday, 29th October 2021    

INTERVIEW DATE:   TBC              

If you are passionate about working with students and can engage with a diverse range of students, we want to hear from you!  CV's should be sent to [email protected]

We are a progressive further education provider with a diverse student and staff community. We encourage suitably qualified applicants from a wide range of backgrounds to apply and join Central Bedfordshire College.

All roles are subject to an enhanced DBS disclosure.


Application Form