Customer Service Administrative Assistant - Full or part time opportunities available

Activate Learning
£15,000 - £20,000 Per Year
13 Jan 2022 15:49
04 Feb 2022 23:59
Further Education
Job Level
Administrator / Coordinator/ Assistant
Customer Service
Contract Type
Full Time

Customer Service Administrative Assistant - Full or part time opportunities available

Activate Learning are looking to expand our Advice and Admissions team. As part of this, we are now recruiting for Admissions Assistants to join our existing teams, with opportunities based at City of Oxford College, Reading College and Guildford College.

In this role no two days will be the same, from responding to admissions enquiries and providing reception cover, to supporting recruitment events for prospective students.

You will support the Admissions Advisers with their caseload of applicants and contribute to student recruitment and ‘right student, right course’ targets by providing effective admissions support within the college Advice Centre.

We are not necessarily looking for full time applicants and would be happy to consider applications from candidates who are looking for part time opportunities. Please note on your application form your campus preference and working hours, if part time.

What do you need to be successful in this role?

You will have an excellent customer service ethos, a high level of attention to detail and be passionate in achieving excellent results. Strong personal organisation and communication skills are required for this role, along with the ability to use Microsoft Office applications.

In addition, you will need to have a flexible approach, with a proactive attitude to problem solving and the ability to work to deadlines.

What are the benefits of this role?

You will be joining our established team of friendly advisers to ensure we deliver and maintain an exceptional service to all customers and in return we can offer a comprehensive development program and buddy system as part of induction, together with peer-to-peer learning, a formal development plan and support at every step of the way to set you up for success.

This is an excellent opportunity for someone who is interested in expanding their skills in customer service and administrative support within the education sector, as well as a range of transferrable skills. You may not have considered using your skills in this way before, so this could take your career and experience in a new direction and may also present opportunities longer term, to provide you with a varied and fulfilling career path. There really is no limit in terms of your personal growth, development and career by joining one of the largest Education Providers in the UK.

What are the benefits of working for Activate Learning Group?

At Activate Learning we are pioneering education with an unwavering focus on providing talent for business and transforming lives through our award-winning Learning Philosophy. Our student experience is the result of our attention to detail in recruiting, developing and retaining the right staff who match and promote the values and behaviours of our brand.

We reward our employees with generous annual leave entitlements, access to training and development, travel subsidies – bus and train, cycle scheme, onsite parking (first come first served), plenty of public transport options for all sites, discounted membership to the Lifestyle Centre (on some campuses) and Employee Assistance Programme.


Applications are reviewed and shortlisted on a rolling basis and we reserve the right to interview, appoint and close adverts early due to the volume of applications we receive.

We therefore encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application form.


Activate Learning is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK as we do not sponsor work permits and work permits from other organisations are unacceptable as proof of right to work in the UK.

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.

Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage please contact the talent team directly.

If an agency submits an unsolicited CV to any partner or employee of our company, you should be aware that they have no authority to enter into an arrangement with you. Should we require recruitment agency involvement, we will contact the agencies on our preferred suppliers list, and we would ask that you respect the relationships we have already built with these suppliers.