East Ham and Stratford Campus
Salary: £24, 591 - £26,729
The Welfare and Retention Officer will play a key role in the monitoring of students at risk of leaving college ensuring that effective intervention strategies are in place to keep students on programme.
The post-holder will be responsible for providing effective welfare and mental health support, advice, and guidance to all learners.
The Welfare and Retention Officer will liaise closely with students, parents and external support agencies to gather and record information relating to any barriers to attendance or learning. They will alert any safeguarding concerns to colleagues in line with the safeguarding policy.
Adjusted working hours can occur to meet the business’ needs. The post-holder should have a flexible approach to hours of work, place of work, and cover needed for holidays