Head of IT Services

West London College
W14 9BL
£60,000 - £60,000 Per Year
10 Jun 2022 08:38
10 Jul 2022 23:59
Further Education
Job Level
Head of
IT / Computing
Contract Type
Full Time
Organisational Type
General Further Education College

Head of IT Services

Hours: Full time (36 hours per week)

Contract: Permanent

Salary: £60,000 per annum

Closing Date: 10th July 2022

Location: Hammersmith Campus with agile working

About us:

At West London College, we are committed to championing innovation and creativity, and we invite you to join us on this journey. We welcome applicants who can share our values of Excellence, Ambition, Focus, Accountability, Inclusion and Integrity.

We have four College sites across West London at Park Royal, Ealing, Hammersmith and Southall. By bringing your skills to the College you will have a wonderful opportunity to make a difference to these students’ education and to their future.

As a diverse College in the UK, we offer an exciting, innovative and stimulating work environment with a wide variety of employment opportunities and a culture focused on Fairness, Respect, Equality, Diversity, Inclusion & Engagement.

For further information about the College, please visit our College website.

About the role:

West London College is seeking an experienced and enthusiastic Head of IT to lead on developing and delivering our IT & Digital Strategy; as a leader of our IT Services department overseeing the network infrastructure, resources and investment; and as leader of people and the IT team across our campuses.

Working with a diverse team of system engineers and first line technicians you will be responsible for the service desk and the availability of our core infrastructure across multiple campuses. This includes a virtualized compute cluster, SAN, network (LAN, WAN, WLAN), firewalls, backup systems and other data centre technologies and services including audio visual and end-user client computing. You will be central to progressing our uptake of Cloud services and advising on our future investment prioritisation, whilst ensuring robust cyber security measures remain effective.

You will be highly organised and comfortable engaging at all levels of management, leading presentations, administering Google services, managing migration and deployment projects and advocating for the use of technology in all academic and business support areas of the College.

You will need to demonstrate extensive technical and strategic knowledge of IT systems and infrastructure management including significant experience with the Microsoft technology stack, both on-premises and cloud services. You will have a sound understanding of networking, cyber security, software licensing and business continuity.

You will have strong interpersonal and people management skills; be an independent thinker and problem-solver with a positive attitude; and the ability to understand and respond to the needs of users whilst maintaining the College’s ethos and vision.

Knowledge and experience of the ITIL Service Management framework and Cyber Essentials accreditation would be advantageous.

What we offer:

Our team are important to us and we offer a wide range of benefits to recognise the hard work put in to supporting our learners.

As a member of the support team you will receive:

• Eye care vouchers

• Cycle to Work scheme

• Season ticket loan

• Computer loan

• Local Government Pension Scheme (LGPS)

• Continuous Professional Development

• Access to the Colleges Employee Assistance Programme (EAP)

• Discount at the Colleges on site hair and beauty salon

Important Information:

The safety and welfare of our learners and staff is extremely important to us and this is why we pride ourselves on our safeguarding procedures. As part of our commitment to safeguarding, successful candidates will be subject to an enhanced Disclosure and Barring Service check. Please note, it is an offence to apply for this role if you are barred from engaging in regulated activities relevant to children. For further information about our Safeguarding and Prevent policy, please see the documents attached.

We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, race, religion or belief and marriage and civil partnership.

To apply, please complete an application form before the closing date specified, as CVs will not be accepted. Please ensure you also include a supporting statement as part of your application. We may close the application deadline earlier than expected, so please ensure you submit your applications as soon as possible.