Customer Service Administrative Assistant

Activate Learning
Reading,United Kingdom
£15,000 - £20,000 Per Year
26 Jul 2022 15:21
17 Aug 2022 23:59
Further Education
Job Level
Administrator / Coordinator/ Assistant
Customer Service
Contract Type
Full Time

Customer Service Administrative Assistant

Activate Learning are looking to recruit an Admissions Assistant join our established team at Reading College.

In this role no two days will be the same, from responding to admissions enquiries and providing reception cover, to supporting recruitment events for prospective students.

You will support the Admissions Advisers with their caseload of applicants and contribute to student recruitment and ‘right student, right course’ targets by providing effective admissions support within the college Advice Centre.


What do you need to be successful in this role?

You will have an excellent customer service ethos, a high level of attention to detail and be passionate in achieving excellent results. Strong personal organisation and communication skills are required for this role, along with the ability to use Microsoft Office applications.

In addition, you will need to have a flexible approach, with a proactive attitude to problem solving and the ability to work to deadlines.


What are the benefits of working for Activate Learning Group?

At Activate Learning, we see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.

When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone. Together, we will bring out the best version of yourself.

Activate Learning offer substantial benefits to its employees:

•    Local Government Pension scheme
•    Generous annual leave 
•    Comprehensive sick pay
•    Access to training and development
•    Discount scheme for high street stores & restaurants 
•    Discounted rail and bus tickets
•    Cycle to work scheme
•    Onsite parking
•    Coaching and mentoring programmes and CPD (Continuing Professional Development) sessions are available
•    Employee Assistance program


About Activate Learning

Activate Learning is a forward-thinking education group of 7 colleges across Oxfordshire, Berkshire & Surrey that aims for far-reaching, progressive change and impact through learning. We work with students as individuals, helping them make the choice of career pathway or course that’s right for them and their ambitions.


Applications are reviewed and shortlisted on a rolling basis and we reserve the right to interview, appoint and close adverts early due to the volume of applications we receive.

We therefore encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application form.


Activate Learning is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.

Applicants must be eligible to work in the UK as we do not sponsor work permits and work permits from other organisations are unacceptable as proof of right to work in the UK.

Applications are encouraged from all candidates meeting or exceeding the minimum criteria for the role regardless of age, disability, gender, orientation, race, religion or ethnicity.

Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage please contact the talent team directly.

If an agency submits an unsolicited CV to any partner or employee of our company, you should be aware that they have no authority to enter into an arrangement with you. Should we require recruitment agency involvement, we will contact the agencies on our preferred suppliers list, and we would ask that you respect the relationships we have already built with these suppliers.