Attendance Monitoring Administrator

Attendance Monitoring Administrator

Term Time Only (36 weeks per annum), Part Time (25 hours per week)

As our Attendance Monitoring Administrator, you will provide a professional, customer focused point of contact for all students and staff regarding the College’s attendance policy and procedure.

Managing the attendance monitoring process, including the setting up and maintenance of relevant databases and the recording of reasons for absence, you will monitor student attendance and respond accordingly in line with College regulations. You will contact students and their parents by both telephone, email, text and in person to find out reasons for non-attendance and support in sending agreed letters in a timely manner. You will also liaise with the tutors of the students with poor attendance and produce timely reports for the School Management Team, through the use of our electronic reporting systems.

We’re looking for an individual who has a positive ‘can-do’ attitude, who is a good team member, can adapt to change and is flexible, and who can prioritise own workload as well as assist with the work of others when required. You’ll have excellent communication and interpersonal skills with both internal and external customers and have a fantastic track record of delivering the highest standards of customer service.

With good general IT skills, including familiarity with internal MIS systems, internet applications and MS Office, you will have strong administrative skills and the ability to work well under pressure to agreed deadlines. Qualifications relevant to a career in administration and/or customer service are desirable, but not essential.

This role is term time only for 36 week per annum. It’s also part time for 25 hours per week, working Monday – Friday, 08:45 until 13:45. There may be a little flexibility around the start/finish time.

Closing date for the return of a complete online application form is 2nd December 2022 

South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults.

The benefits package includes generous annual leave of 23 days plus up to 7 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees’ physical and mental health. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme. The benefits will be pro-rated for part time staff.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students’ success at the heart of everything we do.

We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

When you click on ‘Apply’, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.