Distance & Learning Student Advisor
Location: Milton Keynes
Hours: 37.5 hours per week, 52 weeks per year
Flexible Working: We welcome applications from those seeking flexible or part time hours
Salary: Up to £22,000 per annum
Apprenticeships: Development opportunities are available through Apprenticeship standards
Reporting To: Head of Distance Learning
Milton Keynes College Group Distance and Online Learning Team are looking to grow their team of advisors to support newly funded contracts, providing opportunities for people to enrol on short courses and qualifications.
You will work with students to offer advice, guidance and support that will enable them to successfully complete their distance learning programmes. You will also work collaboratively with colleagues within the distance learning team to meet the department’s enrolment and achievement targets.
As a student advisor you will require a confident telephone manner, have an ability to solve problems using your own initiative, excellent customer service skills, a strong desire to support others to achieve results, an interest in lifelong learning and excellent IT skills.
MK College will treat all applicants fairly and with respect, irrespective of their background, disability or any other individual characteristic. We particularly encourage applications from people with backgrounds which are currently under-represented within Milton Keynes College. All offers made to successful candidates are subject to satisfactory outcomes to a range of pre-employment checks including a Disclosure and Barring Service check (DBS). In addition, security clearance is required for all prison services positions up to Counter Terrorist Check (CTC) level.
· 25 days annual leave, 3 additional days leave for Christmas to New Year closure and UK Bank Holidays (entitlement will be pro-rated for part-time employees)
· Generous Pension Scheme
· Professional development opportunities, including professional qualifications
· Employee Assistance Programme (EAP) accessible 24 hours per day, 365 days per year
· A variety of amazing discounts with NUS Card
· Employee wellbeing platform with options to book free activities