Student Support Administrator Apprenticeship

Student Support Administrator Apprenticeship

Student Support Administrator Apprenticeship

West Suffolk College, Bury St Edmunds   

Monday - Thursday 8:30am- 4:30pm - Friday 8:30am - 4:00pm. 12 month contract.  

Salary: £9,254.44 per annum  

Will commence February 2023

Suffolk Academies Trust is currently comprised of One Sixth Form College in Ipswich and Abbeygate Sixth Form College in Bury St Edmunds. We are currently looking for a Student Support Administrator, who will be based at Abbeygate Sixth Form College, Bury St Edmunds. 

What will the apprentice be doing?

Main Duties:

  • Support Administration staff and Personal Progress Tutors (PPT) within student support and curriculum areas with a wide range of administrative processes.
  • Support the delivery of key events as required by the college throughout the academic year such as Parent’s Evenings and Open Events.
  • Assist with arranging educational visits, in accordance with our procedures.
  • Maintain files and systems ensuring they are up to date and accurate.
  • Undertake copy/word-processing of correspondence reports, etc for teaching and administrative staff.
  • Operate reprographic equipment as required.
  • To assist with key supporting duties around the enrolment and on-boarding of students at the beginning of the academic year.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
  • Day release to West Suffolk College.
  • Functional skills will be studied if equivalent qualifications are not held.

What is the expected career progression after this apprenticeship?

This can lead to further roles across ECG such as a Personal Progress Tutor or an administrative role, as and when they are available. £6.83 per hour 18 - 20 years old. £4.81 per hour - under 18 years old

As a College, our Character Strengths and Mission Statement underpin our expectations of all our students and employees.  Please familiarise yourself with these and incorporate them into your personal statement; this will be of benefit if you are invited to attend for an interview.  

This is an opportunity to join a hugely supportive organisation where we value, support and facilitate your professional development, as well as offering many other benefits including an attractive pension scheme, staff wellbeing initiatives and employee assistance.  

This College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.  

For further information please contact our recruitment team at: [email protected]  

Completed application forms should be emailed to [email protected] – if you have not heard from a member of the HR Team within 14 working days, please presume your application has not been successful on this occasion.   

Closing Date: 8:00am on 20th February 2023

Interviews:  Will be held shortly thereafter

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age in accordance with the requirements of the Equality Act 2010. 

The College is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure. 

All data will be processed in accordance with the Data Protection Act 2018.  For more information about how we access and use your information please visit our website –