Richmond and Hillcroft Adult Community College
Richmond [Greater London]
£22,154 - £22,154 Per Year
25 Jan 2023 16:34
23 Feb 2023 23:59
Further Education
Job Level
Teaching / Lecturing
Estates / Facilities / Operations
Contract Type
Full Time
Organisational Type
Private Training Provider
Teacher Training
Teacher Training Not Offered


About the Role

Our caretaker team plays a critical role at the college by providing safe, secure and welcoming spaces for our college community.  Caretakers report to the Estates and Facilities Manager and provide caretaking services for both of our campuses – in Richmond and Surbiton. The responsibilities of the role are set out below, across areas such as: Day to day activities; Health and safety; and Administration.

1. Day to day activities

  • To open the College premises in good time to allow staff, learners and visitors to enter the premises. 
  • To deliver timely, high quality service in order to support the work of the College in meeting the needs of learners, staff and other clients. E.g. timely room layout for classes, events etc. 
  • To monitor and respond to requests logged on the Estates Help Desk system
  • To understand customer needs and provide the highest levels of customer service to internal and external parties. Timely responses to requests.
  • To manage deliveries.  
  • To manage site in terms of ensuring issues are resolved or reported in a timely fashion, as to not impede the college operations. 
  • To effectively co-ordinate with other internal teams e.g. IT and Learner Services teams. 
  • To liaise with and oversee contractors as required.  Please note – we have onsite contract cleaning, catering and security teams.

Key measure: The campuses run smoothly and the caretaker team receives excellent feedback from all users of the spaces. Requests are dealt with promptly and effectively. 

2. Health and Safety

  • To support the Estates and Facilities managing in ensuring that all Health and Safety requirements are met and recorded 
  • To carry out and log health and safety and compliance checks as per required schedules. On a timely basis
  • To undertake risk assessments with support from the Estates and Facilities Manager
  • To support the Estates and Facilities managing in ensuring that our campuses remain covid-safe.
  • To be familiar with and follow all relevant policies and procedures
  • To act as Chief Fire Marshal and support in co-ordinating fire excavations – both planned and unplanned. 
  • To act as a first aider in the absence of Security. 

Key measure of success: Health and safety checks are carried out consistently and thoroughly. All compliance standards are met or exceeded. 

3.   Administration

  • To monitor and update the helpdesk system on a timely basis.  
  • To create requisitions on the purchasing system.  
  • To keep electronic and paper records up to date.  
  • To log and report accidents, incidents and near misses.  
  • To assist in the preparation of other reports, as directed by your manager. 
  • Good knowledge of Microsoft products required.  

Key measure of success: All records are complete and maintained on a timely basis.  

Work pattern

  • 36 hours per week, across 7 days. Rota system in place. 
  • Infrequent emergency response in the event of out of hours incidents may be required. This will be compensated separately.  

Key skills

  • Good knowledge and experience of caretaking in a similar organisation.
  • Self starter, motivated and committed.
  • Excellent customer service.
  • Able to work within a team or on own initiative.


We are delighted to be able to recruit for wonderful opportunity to join our team for the above position. RHACC is just one of nine dedicated adult and community colleges in the UK, placing us in a unique segment of the education sector. RHACC was established in 2017 but has roots dating back to 1895, with an emphasis on providing our expertise in learning for wellbeing, skills for life and career development to disadvantaged women, people who have a disability and adults in need of improved wellbeing and career development.

This is an exciting opportunity where continued development opportunities are always available. We also offer a large number of benefits such as:

  • Pensions
  • UniDays
  • Teacher Perks
  • Carparking
  • Counselling
  • Cycle Scheme
  • Colleges Health Trust 
  • Costco
  • Education
  • Season Ticket Loans
  • Eye Care Vouchers
  • Creche 
  • Discounted Software
  • Discounted Room Hire 
  • Discounted Gym Membership

Our Commitment Toward Equality and Diversity

We are strongly committed to ensure a diverse workforce from all backgrounds, culture, and protected characteristics. We believe that this is what helps our entrepreneurial and innovative approach that creates an inclusive College that generates great service and pride in what we do.

We would encourage applicants to apply for the position that they have suitable skills for, and we actively encourage applications from underrepresented groups. As a Disability Confident Employer, we offer a guaranteed interview for those applicants that meet the minimal requirements of the vacancy.

Safer Recruitment Commitment 
As an education provider, we are committed to our statutory and moral duties in safeguarding our learners. This commitment extends to all applications to work with us, including those that supply to us. All individuals will be required to successfully complete the safer recruitment checks which includes:

  • Enhanced DBS Checks, including barred lists
  • Overseas checks
  • Obtaining two professional references (one has to be most recent employer)
  • Confirmation of qualifications