The Role We are seeking an enthusiastic and determined individual to be responsible for the delivery of a professional and responsive IT support service to demanding service levels. You will be working as part of the IT Services team to provide IT support services that are delivered within operational levels across multiple sites.
Post-holders will be expected to undertake 2nd line problem solving as well as network administration tasks. You should have experience of working in an IT support role, ideally in a multi-user/site environment, along with previous experience of supporting users in an Active Directory and Hyper V environment. You should have knowledge of Windows 10 & 11, Office 365 suite, and other educational software and networking technologies. Additionally, experience of working with both a PC and Mac platform and using SCCM would be an advantage.
The successful candidate will have excellent communication skills both written and verbal. It is essential that you incorporate continuous improvement in your work and have a desire to meet or exceed service targets. Initiative, customer focus and the ability to prioritise under pressure will help ensure the team continue to provide a highly valued service to the college. LSEC is committed to invest in staff to enable them to develop their skills via certified training.
The College London South East Colleges is a successful and innovative College operating with sites across Bromley, Bexley, Orpington and Greenwich. With nearly 14,000 students and 1,000 members of staff, the College is a major employer in the area and makes a significant impact on the lives and future prospects of its learners who travel from across London to study with us. The College is also the sponsor of London South East Academies Trust, a growing Multi Academy which is rapidly developing a track record of academic and financial success. With a combined turnover of circa £65m and the ambitious growth plans of the group, there has never been a better time to join this exciting organisation.
Benefits The benefits package includes annual leave of 27 days (excluding bank holidays) plus 3 efficiency closure days during Christmas, up to 2 additional College closure days, and leave for volunteering (pro rata for part time staff). There are excellent pension schemes, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Staff also have access to employee assistance programme, free onsite parking, salary sacrifice cycle to work/ bike loan scheme and annual season ticket loan. You will have access to onsite gym at Bromley, discounts in inhouse restaurants and hair and beauty treatments. We are investors in people accredited and committed to professional development of our staff members.
Recognised nationally in 2021 by the TES, as Overall FE Provider of the Year, FE College of the Year ad winning the Contribution to the Local Community award.
If you have any specific enquires about the role, please email us at
[email protected] As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
