Student Support Officer

Student Support Officer

The Role

B&FC are welcoming applications for a part time (30 hours p/w) Student Support Officer.

Registry comprises of Management Information & Funding, Student Administration and Achievements.

The post holder will be responsible for the provision of administrative support in connection with Registry processes. This will include inputting, administration and validation of student data relating to B&FC's funding allocations to provide accurate management information. This will also include assessing eligibility for Student Support Funds and ensuring the effective and efficient operation of Registry.

Student Administration are responsible for the provision of a highly responsive, professional corporate service operating in partnership and collaboration with curriculum and other service areas across the College and with students and external customers.

The Department has members of staff situated across all campuses, and in most cases offers a professional front facing reception service. The Administration Team have a highly developed understanding of a wide range of admin functions such as: student enrolment, funding & eligibility, qualification types & levels, registers, fee payment, progress status changes & data validation requirements.

Student Administration is very often the first point of contact for a student or visitor when entering a college building, and we enthusiastically strive to offer them a warm and friendly welcome to create a positive impression of the College. The Department is zealous in its endeavour to provide an extraordinarily high level of customer service and further undertakes to provide general information, locate rooms, take messages, problem solve and signpost, and most importantly to listen attentively to the learner and be as obliging as possible.

Each of the curriculum areas have dedicated support from an administration officer to meet the needs of their curriculum and students.

Registry prides itself on the high-quality provision of an exceptionally wide and diverse range of services which includes but is not limited to:
  • Enrolment
  • Registers
  • Student Support Funds
  • Validation and continual maintenance of student data
  • Receptions and Switchboard
  • Post Services
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Rewards and Benefits
  • Enhanced annual leave allowance of 38 days (full-time equivalent)
  • Opportunity to purchase additional annual leave
  • Competitive pension scheme:
    • Teachers' Pension Scheme (TPS) - 23% employer contribution
    • Local Government Pension Scheme (LGPS) - 17.9% employer contribution
  • Extensive professional development opportunities for all, with B&FC choosing to invest circa. £1.8m annually in colleague development and professional qualifications
  • Agile working opportunities
  • Enhanced Family friendly policies
  • Extensive wellbeing provision including, but not limited to:
    • Access to funded Employee Assistance Programme (EAP) available 24/7, 365 days a year
    • Occupational Health
    • FREE Flu Vouchers for those not entitled through the NHS
    • FREE eye tests
    • Dedicated Wellbeing Hub available to all colleagues containing rich and varied content with resources relating to emotional, physical, financial and social wellbeing
    • FREE healthy breakfast
    • Sports facilities including fully equipped gym and discounted memberships
    • Health and beauty salon
    • Trim Trails on Campus (guided routes for walks)
  • Onsite food outlets and Starbucks at subsidised rates
  • FREE car parking
  • Car lease scheme
  • Cycle to work scheme
  • Onsite kids 'Sports Camp' 8am - 5pm during selected half-term breaks
B&FC is committed to the promotion of Equality, Diversity & Inclusion in all resourcing practices. Please email [email protected] should a specific adjustment be required to support in the application and selection process

B&FC is dedicated to safeguarding and the promotion of the welfare of all learners, and expects all colleagues to share in this commitment. As such, employment at B&FC is subject to an Enhanced DBS Check via the Disclosure and Barring Service. For further information on DBS, please click here

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website. Check whether your conviction or caution is spent by visiting Disclosure Calculator

We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!