Apprentice Recruitment Officer - Colchester Institute

Location
Colchester, Essex
Salary
£16700 - £18100
Posted
17 Oct 2017
Closes
31 Oct 2017
Ref
17-025
Job Level
Officer
Contract Type
Permanent
Hours
Full Time
Organisational Type
GFE College

OVERALL RESPONSIBILITIES

As the Apprentice Recruitment Officer you will work within the CI Business Solutions team – specifically in areas of apprentice recruitment, engagement, marketing and promotion.

Duties will include making and receiving telephone calls; providing general administrative support; assisting in booking in students for assessments/interviews, providing information on the various apprenticeships available at Colchester Institute attending open events, delivering presentations and preparing correspondence when necessary.

MAIN DUTIES

Full training and support will be provided to enable the following activity:

  1. To respond effectively and appropriately to all direct and referred enquiries via face-to-face, telephone, email, mail, text within agreed timescales, demonstrating excellent customer service and promoting Colchester Institute provision to all enquirers.
  2. To liaise directly with applicants to co-ordinate and arrange intial assessments as required, including screening and diagnostic tests, and to arrange application reviews and/or interviews as required.
  3. To assist in the accurate and efficient processing of applications, including where applicants have made a joint application with a full-time programme, in liaison with the FE Admissions team.
  4. To provide initial information to applicants regarding securing a suitable employer and other guidance related to apprenticeships
  5. To attend internal and external events to promote Apprenticeships and help with the recruitment of students
  6. To actively use CRM to record all activities relating to Apprentices
  7. To maintain a pool of employer-ready applicants and communicate this to the Business Solutions Team as required.
  8. To contribute to the maintenance and development of a high quality information and advice service by adhering to the matrix quality standard
  9. To help with meeting and greeting new applicants attending assessments and delivering presentations
  10. To contribute to the maintenance and development of a high quality information and advice service by adhering to the matrix quality standard
  11. Work to promote and apply the College’s Safeguarding and Child Protection policy and practices
  12. To work to promote and apply the College’s Equality and Diversity policy and practices
  13. To develop productive working relationships within the CI Business Solutions team as well as other teams in the college.
  14. To undertake any other duties as determined by the Training Solutions Delivery Leader.

    This job description is a guide to the duties that the postholder will be expected to undertake. It is not intended to be exhaustive or exclusive and will be subject to change as working requirements dictate and to meet the organisational requirements of Colchester Institute.

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