Team Leader - Advice Centre

Activate Learning is a pioneering education group which is growing to meet opportunities in the education market. From a single FE college, we have evolved into an international group including secondary, further and higher education, apprenticeship and workforce training, consultancy and commercial business.

We want to help build confidence in our learners, raising their aspirations and giving them the tools they need to succeed. At the heart of our approach is our unique learning philosophy, which recognises how people learn best and empowers them to thrive in the right learning environment.

The post holder will ensure the Advice and Admissions team deliver an exceptional customer experience that raises the reputation of Activate Learning and sets it apart from other providers.  You will take responsibility for the day-to-day operation of campus reception and advice centre where visitors receive a warm welcome, access relevant information and advice and are delighted by the whole customer experience.

Any person offered a position would be required to complete a DBS application. Activate Learning is committed to safeguarding and promoting the welfare of young people, and expects all staff and volunteers to share this commitment.

Activate Learning are committed to employing disabled people and will ensure our recruitment process is inclusive and accessible. We guarantee to offer an interview to all applicants with a disability provided they meet the essential criteria for a role. We will anticipate and provide reasonable adjustments as required and support any existing employee who acquires a disability or long-term health condition, enabling them to stay in work. If you require an accessible format please contact us.