Bedford College Group

Customer Service Assistant

Kettering, Northamptonshire
£17,141 per annum, pro rata
24 Oct 2018
24 Nov 2018
Customer Service
Teacher Training
Teacher Training Not Offered
Contract Type
Part Time
Organisational Type
GFE College

Customer Service Assistant

We have great opportunity based at Kettering campus for a Customer Service Assistant to become a key member of our Customer Service department.

As a Customer Service Assistant, you will play a key part in supporting the success of our students through:

  • Providing a high quality, professional front of house service, ensuring that the College’s standards are met through the effective processing of customers and visitors
  • Undertaking administrative duties relating to the admission of students


Our ideal candidates will have experience of working in a busy reception and using a switchboard which receives high call volumes and experience of maintaining computerised and manual record systems, alongside the following qualifications:

  • Level 2 qualification in Customer Service or equivalent qualification or willingness to achieve
  • English and maths at GCSE grade A-C or equivalent (Level 2) or willingness to achieve within one year

Further details of the essential criteria for the post can be located within the Job Description.

About Us

The Bedford College Group aims to deliver world-class skills and education to the communities we serve. The Bedford College Group is comprised of Bedford College, Shuttleworth College, The Bedford Sixth Form, Tresham College and the National College of Motorsport.

Bedford College Professional Services Ltd (BCPS Ltd)

25 hours per week (0.63 FTE) / 52 weeks per year

£17,141 per annum, pro rata

25 holiday per annum, pro rata

An Enhanced DBS check will be required and you will be required to declare any convictions, cautions, reprimands or final warnings, which would not be filtered in line with current guidance.

The closing date for applications is 8th November 2018.

Interviews will be held on a date to be confirmed.

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