IT Support Analyst

Location
Gloucester, Gloucestershire
Salary
£20,279.01 - £24,092.99 per annum
Posted
02 Nov 2018
Closes
12 Nov 2018
Ref
T028
Specialism
IT / Computing
Contract Type
Permanent
Hours
Full Time
Organisational Type
GFE College

The purpose of this role is to provide IT Technical Support to students and staff in the use of IT equipment including, troubleshooting hardware and software faults along with installations and maintenance.

This is a varied and challenging role and you will be expected to provide a professional and friendly service to both internal and external customers.  You will deal with customers face to face, on the telephone and through electronic enquiries

Previous experience of supporting computer hardware and software is essential, as is experience in using either Windows 7 and Windows 10 in a network environment.

A career with us means much more than just a salary- we know that our people are our greatest asset.  

We provide an empowering, values-based environment where we all play a part in inspiring a future generation, working towards an inspirational vision.  We are passionate about learning and pride ourselves in developing our staff; we will support you both professionally and personally to develop all the skills necessary to make this your next success. 

We value mutual respect and believe that trust, respect and civility bring out the best in people.  We also work collaboratively utilising the different knowledge, skills and experiences we each have; we strive to create an environment where everyone can give of their best.

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