We have great opportunity based at our Kettering campus for a Customer Contact Adviser to become a key member of our Customer Contact department.
As a Customer Contact Adviser, you will play a pivotal role in the success of our students through:
Our ideal candidates will have experience of working in a customer service environment and exceeding customer expectations and have understanding of the issues relating to client confidentiality and data protection, alongside the following qualifications:
Further details of the essential criteria for the post can be located within the Job Description.
The Bedford College Group aims to deliver world-class skills and education to the communities we serve. The Bedford College Group is comprised of Bedford College, Shuttleworth College, The Bedford Sixth Form, Tresham College and the National College of Motorsport.
Contract Type –Bedford College Professional Services Ltd (BCPS Ltd)
20 hours per week (0.5 FTE) /52 weeks per yea
25 days holiday per annum, pro rata
An Enhanced DBS check will be required and you will be required to declare any convictions, cautions, reprimands or final warnings, which would not be filtered in line with current guidance.
Interviews will be held on a date to be confirmed.