Group IT Service Desk Manager

Recruiter
Leeds City College
Location
Leeds,UK
Salary
£35,391.00 - £38,667.00 Per Year
Posted
05 Oct 2019 10:08
Closes
25 Oct 2019 23:59
Reference1
1764324
Sector
Further Education
Job Level
Manager
Specialism
IT / Computing
Contract Type
Permanent
Hours
Full Time
Organisational Type
General Further Education College
Teacher Training
Teacher Training Not Offered

Group IT Service Desk Manager

Luminate Education Group consists of Leeds City College, Keighley College, Leeds College of Music, The White Rose Academies Trust (WRAT) and recently Harrogate College.

The Luminate Education Group are looking to recruit an excellent customer focused individual to manage the Group IT Service Desk. The role will lead and manage the ITSS Service Desk team prioritising service requests, providing initial support and taking ownership until resolution on behalf of the customer in line with service level standards. An individual with excellent customer and communication skills is required to join an outstanding IT department within the Luminate Education Group.

Please use the person specification (on the job description under the documents tab) to complete your supporting statement.

Luminate Education Group is committed to Equality of Opportunity (ensuring everyone is treated fairly) and safeguarding children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All successful applicants are required to complete an enhanced Disclosure and Barring Services (DBS) check as well as mandatory pre-employment checks which may also include checking social media profiles. We positively welcome applications from all sections of the community.
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