Evening Information & Reception Assistant

Evening Information & Reception Assistant

Evening Information & Reception Assistant

Up to £17,820 per annum pro rata   

14.5 hours per week, term time only (36 weeks per year)

(Monday 4:30pm to 7:00pm, Tuesday 5:00pm to 9:00pm, Wednesday 5:00pm to 9:00pm, Thursday 5:00pm to 9:00pm)

Suffolk New College are currently seeking an Information & Reception Assistant to provide an effective and efficient evening information and reception service, supporting students coming in for evening courses and also general enquiries.

You will be required to deal with queries sensitively and accurately, and assist with marketing activities and events.

You should have a good standard of education ideally with a Customer Care Level 3 and/or IAG.  If you do not have these but would like to achieve them then the College will provide support for you to acquire these qualifications.

There may be occasional calls but the main focus of this role will be face to face and via email support to students, tutors and also visitors to the College as the main switchboard is not a prime focus of this role. 

Suffolk New College are proud to be an Ofsted rated ‘Good’ and continue to develop and improve in order to deliver an exceptional student experience to all our learners.

Closing date:           Tuesday 22nd October 2019 at 12 noon.

Interview date:        Friday 1st November 2019

This College is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment.  As part of our on-going commitment to Equality and Diversity, Suffolk New College guarantee to short list all applicants from a black or ethnic minority group who meet the essential criteria and all applicants with a disability who meet the essential criteria.  All appointments are subject to Disclosure & Barring Service (DBS) check.


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