Gloucestershire College

Call Centre Assistant

Location
Cheltenham, Gloucestershire
Salary
£9.55 per hour
Posted
15 Apr 2019
Closes
15 May 2019
Ref
T129
Specialism
Customer Service
Contract Type
Fixed Term
Hours
Part Time
Organisational Type
Land-based College

Gloucestershire College (GC) is recruiting Call Centre Assistant’s to join the Student Development department at Gloucestershire College.

The role of the Call Centre Assistant will include:

  • Provide a professional, friendly and welcoming service to both internal and external customers face to face
  • To provide accurately and up to date information in response to enquiries
  • Ensure the timely and accurate recording of enrolment forms
  • Utilise and update a number of IT and web-based systems in order to provide effective information and advice

Skills and Experience:

  • Customer service
  • Administrative experience
  • Knowledge and experience of Windows-based software
  • Minimum of Grades A-C or 9-4 GCSE Maths and English (or Functional Skills L2)

Benefits:

A career with us means much more than just a salary - we know that our people are our greatest asset. Working with committed colleagues, we also offer an attractive benefits package.

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