Student Engagement and Transition Officer
At Study Group, our students travel from 142 different countries to study on our Higher Education preparatory courses. The students are miles from their family and will be faced with a new culture, lifestyle, and style of learning. Imagine how this would feel. Now, ask yourself… how could I improve the experience that international students have whilst studying in the UK?
If you think about this question and have lots of creative, fun, and engaging ideas then this is a fantastic job opportunity for you to use these ideas to really make a difference. Working within the professional services team, this job gives the opportunity to work with our students throughout their study, ensuring that they have a world class experience whilst in the UK. This will also include working with the University to ensure that the student transition well into Higher Education.
You’ll join a very friendly, connected team of 6 that’s growing fast, giving excellent progression opportunities. They’re a helpful group that will be happy to support you as you embed into this role. Training will be available to get you up to spend with all our systems and processes, and additional training will be given a minute taking and compliance.
The working hours for this job are 8:30am-5pm, occasionally, some unsociable hours may be required for specific events, and however, the centre operates in an adult environment so there will be other flexibility if this is required. Overall, this is a fun role, where you’ll have lots of autonomy to work with students and the University. It’s a pivotal role within the centre that you can really make your own.
This job offers lots of variety in a fast-paced working environment. You’ll take the lead in organising and delivering a mixture of engagement events, transition events (with the University), and student induction. You will have the opportunity to organise different educational trips and extra-curricular activities. The centre also holds a student liaison committee, and you will have the chance to facilitate this. There is also an element of admin that is required in this job, where you will create basic agendas, minute taking, risk assessments, and some other general centre admin.
- We are looking for someone that has experience organising/managing events, social committees, or similar. We would also welcome graduates that have this experience whilst at Uni. (Essential)
- You will have excellent people skills, with strong communication, perseverance and relationship management skills. (essential)
- You'll be competent with Microsoft Office (essential)
- You would have experience in a face to face customer service role (desirable)
- Competitive salaries
- 25 days holiday rising incrementally up to 30 days after 5 years’ service.
- Enhanced pension scheme, season ticket loans, cycle to work scheme, Wellbeing centre, and much more.
Study Group is the leading provider of international education, driving success for our students and partners. We believe in a better world through education and work with universities which are as motivated by driving student success and outcomes as we are. Voted as the 2017 and 2018 Global Pathway Provider of the year, our people are united with the shared ambition of providing a world-class UK education to talented students from across the globe.
Study Group is committed to safeguarding and promoting the welfare of its students, and expects all staff and volunteers to share the same dedication. Applicants will be required to undergo child protection screening appropriate to the role, including checks with past employers, an Enhanced Check from the Disclosure and Barring Service (DBS) and overseas criminal records if appropriate.