East Sussex College

IT Field Technician

Location
Hastings
Salary
£20,489 - £22,557
Posted
16 May 2019
Closes
29 May 2019
Ref
0000003705
Job Level
Technician
Specialism
IT / Computing
Contract Type
Permanent
Hours
Full Time
Organisational Type
GFE College
Description

IT FIELD TECHNICIAN (Hastings)

£20,489 - £22,557 p.a. (Full time/full year). Immediate start.

We are looking for an IT Field Technician to join a recently merged FE College in Hastings. This is a great opportunity for an IT Technician to gain experience in a host of unique technologies in a vibrant, fast-paced team.

You will be part of a team of 2 IT Field Technicians reporting to a team leader. Student and staff service is a key focus as part of this position, with a strong focus on customer service, you will work on resolving incidents and service requests within service level agreements.

We are seeking candidates with the following skills and attributes:

    Excellent knowledge and experience of a Microsoft desktop operating systems and applications (Office suite), software installation and deployment using Microsoft SSCM, installation of PCs and laptops. Excellent knowledge of Interactive whiteboards, projectors and audiovisual technologies. Experience with an ITSM ticket management system to manage all incidents and requests. Excellent inter-personal, customer service and communication skills, ideally in a similar internal support environment, with an approachable attitude. Effective problem solving and prioritisation skills with a keen attention to detail.


This post is subject to a DBS check.



Closing date: 29 th May 2019, Wednesday