This notice (together with our Conditions of Use and any other documents referred to on it) tells you what to expect when AoC Services Ltd uses your personal data.
It does not provide exhaustive detail of all aspects of our collection and use of personal data but we are happy to provide any additional information or explanation needed.
Any requests for this should be sent to [email protected].
This privacy notice applies to information we collect about:
This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
We keep our privacy notice under regular review. This privacy notice was last updated on 20 August 2024.
AoC Services Ltd (AoC Services) is a limited company registered in England & Wales No 02952696 and our registered address is:
10 Bloomsbury Way, London, WC1A 2SL.
AoC Services provides a range of development and resourcing services for the further education (FE) sector.
One of those services is this website (http://www.aocjobs.com/), a dedicated FE job board for the Association of Colleges (AoC).
The website allows job seekers to search and apply for jobs within the FE sector and provides recruiters with an easy and cost-effective way to attract high-quality candidates.
AoC Services is committed to protecting and respecting your privacy.
Our use of personal data on this website is aimed at helping us achieve these aims and to provide both job seekers and recruiters with the best service and experience we can.
AoC Create Ltd has appointed an internal data protection officer who can contact if you have any questions or concerns about our personal data policies or practices.
Jim Edwards AoC Services Ltd 1 0 Bloomsbury Way. London WC1A 2SL.
Email: [email protected]
The European Union's General Data Protection Regulation provides you with certain rights. A good explanation of them (in English) is available on the website of our National Privacy Regulator, the Information Commissioner's Office.
In the UK you have rights as an individual under the Data Protection Bill 2018 which you can exercise in relation to the information we hold about you.
You can read more about these rights here – https://ico.org.uk/for-the-public/is-myinformationbeing-handled-correctly/
You have the right to know whether AoC Create Ltd is processing your personal data and to have access to the personal we may have about you.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who we might have shared the data with; what the source of the information was (if you didn't provide it directly to us); and how long it will be stored for.
Reasonable access to your personal data will be provided at no cost upon request made to AoC Create Ltd at [email protected].
To make sure we do not disclose your information to someone else, we may ask you to provide information to confirm your identity. This may include asking you to provide identification documents.
If access cannot be provided within 30 days, AoC Services Ltd will provide you with a date when the information will be provided.
If for some reason access is denied, AoC Services Ltd will provide an explanation as to why access has been denied.
You have a right to correct the information we hold about you if it is inaccurate. Where we need to investigate the accuracy of the data, you have the right to request we restrict our use of that data e.g. by temporarily removing your profile/CV from Recruiter's search results.
You may request that we erase the data we hold about you; but this is not an absolute right and is subject to exceptions. Where we have a lawful reason to retain your data even when you request we delete it, you have the right to restrict our use of your data to that reason only.
You can delete your account by logging in to your account and selecting the 'Delete your account' option.
We will delete your account but may retain some of the information you have provided about the type of role you were looking for to help inform our research into the services we offer job seekers and recruiters.
Your personal information will be removed and replaced with random 16-digit numbers. Your CV and any applications you have made will no longer be visible to recruiters although your application will be included in the total number of applications they received for an advertised role.
There are several ways you can stop direct marketing communications from us:
Please note that you may continue to receive communications for a short period while our systems are fully updated. We would also like to point out that we send three forms of email notification one from our Madgex job board platform (Bespoke Job Alerts – set up by you based on your jobs search criteria which can be controlled in your account) and two from Mailchimp emails (Our weekly newsletter and our occasional target job email alerts – based on your preferences). For these emails you need to click on the unsubscribe link, however you may continue to receive the bespoke job alerts that you originally set up. To stop receiving all communications please log in into your account, visit the 'Marketing Preferences' area and change your preferences.
You have the right to object to a decision which has been made solely by automated reasons. Essentially, this right allows you to request that the decision is reviewed by a human. Please contact us if you require any more information on how this right may apply to you.
When technically feasible, AoC Services Ltd will—at your request—provide your personal data to you or transmit it directly to another controller in a commonly used, machine readable format e.g. csv.
You have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we use your personal data.
In the UK this is the Information Commissioner's Office – www.ico.org.uk/concerns.
We only use your personal data when we have a lawful basis to do so.
Data Protection legislation sets out a number of these, but the ones we most commonly use are:
In many situations, we collect and use your personal data with your consent.
There are situations where we need to use your personal data in order to provide the service you have asked us for (or to allow others to do so on our behalf).
If the law requires us to, we may need to collect and process your data.
We may use your personal data to pursue our legitimate businesses interests in a way which might reasonably be expected as part of running our business as long as it does not materially impact your interests, rights and freedoms.
These legitimate business interests can include:
This can also apply to uses which are in your interests and those of others such as those which
You have the right to object to our processing of your personal data for our Legitimate Interests at any time.
In practice this can often be achieved by disabling cookies in your browser and reviewing your communication preferences. Please be aware that doing so may affect the functionality of parts of our website or your overall experience of our services.
Please contact us if you have any further questions about our use of your data in our legitimate interests.
You can enjoy many of our services without giving us your personal data. Much of the information on our website is available to those who do not have an account with us.
However, some personal data is needed so we can supply you with the services and information you have purchased or requested.
We will make it clear when we collect personal data and will explain what we intend to do with it. e.g. when you create an account the form you use to sign up has a link to this Privacy Notice.
Some examples of when we may collect and use your personal data are given in general terms below.
We collect your name and email address only. This information is required in order to create an account.
How we use it
We use this information to keep in touch with you and provide the services you have asked us to such as Job Alerts and registration for events like job fairs.
We also send communications for the benefit of our customers and users such as routine customer service messages around service downtime etc
We may also use your contact information to send you survey and feedback requests to help improve our services. These messages will not include any promotional content and our legitimate interest to do this is to help make our products or services more relevant to you as an existing user.
Employment and Educational History, Current role and Job title. Provision of this information is not compulsory.
How we use it
We use this information to create a profile which recruiters can see either when you apply for a job as part of providing you with a job application service; or with your consent when you appear in the search results of recruiters who are looking for people like you.
You can withdraw your consent to appear in recruiter search results – either specific recruiters or all recruiters – at any time. You can do this by logging in and editing your profile.
We don't ask you for bank or payment card details, but you may choose to provide details of your current annual salary as part of creating your profile.
How we use it
We use this information as part of your profile which recruiters can see either when you apply for a job or when they are looking for people like you.
You can withdraw your consent to appear in recruiter search results – either specific recruiters or all recruiters – at any time. You can do this by logging in and editing your profile.
The type of role you are looking for, desired location, desired salary, areas of interest, desired contract type.
How we use it
We use this information to provide you with the job alerts you ask us to. We also use this information in our legitimate business interests to provide you with alerts and notification on our website and apps about promoted roles you may be interested in.
Targeted emails are where recruiters ask us to promote an urgent vacancy to job seekers who have registered for alerts about that type of role. This means you may receive an email highlighting a particular role as well as your usual job alert email from us. They may also appear as push notifications in our application or as Featured Jobs on our website.
Details of your contact with us online, by email, telephone, the postal service or by using one of our apps. Your contact details including social media username(s).
How we use it
To respond to your queries and complaints. We need to use the information we hold about you to respond. We may also keep a record of your contacts with us to inform any future communication with you. We do this on the basis of our contractual obligations to you and our legitimate interests in providing you with a good level of service and understanding how we can improve our service based on your experience.
This is data about your racial or ethnic origin, health data, sex life or sexual orientation, political opinions or affiliations, religious or philosophical beliefs, genetic or biometric data.
We do not ask for or need any of this type of data.
Please be aware that you make this data available to recruiters if you choose to upload a CV which contains this type of information. Please ensure your CV contains only information you are happy to share with recruiters who may view your profile before you upload it.
We only collect the information we need to provide career services to registered job seekers over the age of 18.
We do not attempt to solicit or knowingly receive information from children under 16.
Your IP address, login information, browser type and version, session ID, time zone setting, browser plug-in types, geolocation information, operating system and version.
The pages you visit, the path you take through our site, page load times, errors you receive, how long you stay on our pages, what you do on those pages, how often, details of jobs viewed or applied for and any search terms you entered etc
This information is normally gathered using cookies in your web browser. Learn more about our use of cookies and similar technologies.
How we use it
We use this information for a number of purposes related to providing the services you ask us to from login and authentication to remembering your settings.
We also use this information in our legitimate business interests such as improving and personalising our website and online services and to protect our business and your account from fraud and other illegal activities
We want to give you the best possible job seeking experience. One way to achieve that is to get the richest picture we can of who you are by combining the data we have about you.
We then use this picture to offer you information about other products and services that are most likely to interest you.
We do this as part of a legitimate interest in understanding our users and providing the highest levels of service as this allows us to tailor your experience and to display the most interesting content to you on our websites or apps.
For example, we might display a list of vacancies which may be of interest to you based on jobs you've recently looked at and your experience, job preferences and any other data you've shared with us.
We display these to you on the basis of your consent to receive app notifications and/or for our website to place cookies or similar technology on your device.
With your consent, we will use your personal data, preferences and details of your job searches and applications to keep you informed by email about relevant products and services including promoted roles, events such as job fairs and so on.
You can withdraw your consent at any time as described earlier in this notice.
We maintain physical, technical and administrative safeguards to protect your personal data.
Access to your account is password-protected and we secure access to all transactional areas of our websites and apps using SSL encryption meaning that any information you give us through www.aocjobs.com remains private and secure.
We regularly monitor our system for possible vulnerabilities and attacks, and we carry out penetration testing to identify ways to further strengthen security.
We restrict access to your personal data to those employees who need that information to perform their role and help provide services to you.
Finally, our sub-contractors and employees are contractually bound to keep your personal information secure and confidential in line with this Privacy Policy. We also provide training to ensure they are kept up-to-date on our security and privacy practices.
Please contact us if you have any questions about the security measures we have in place.
We'll only keep your personal data for as long as is necessary for the purpose for which it was collected and to comply with applicable law or resolve disputes. This means we set retention periods for all the job seeker data we collect.
When that retention period has passed, your data will either be completely deleted in a secure manner or anonymised e.g. by aggregation with other data in a non-identifiable way for statistical analysis and business planning purposes.
Some examples of customer data retention periods:
We keep your account and the information you have provided in your profile for as long as you remain active i.e. log in and use it.
If you have not logged in for 365 days or more, we will send you an email reminding you to log in to keep the account active.
If you do not log in for a further 180 days or more, your profile will be deactivated. This means your profile information such as employment history, future role requirements and any CV you have uploaded will be deleted.
Your account however will remain on our systems. This means we will retain your email, username and password allowing you to log back in and reactivate your account at any time but you will need to rebuild your job seeker profile, job alerts etc.
You can, as described earlier in this notice, choose to delete your account completely at any time, by logging into your account, going to the privacy section and clicking on "Delete your account." Alternatively, we can delete your account for you, to start this process, please contact the AoC Jobs team - [email protected]
When you apply for a job using our site, we'll normally keep the personal data you give us for 180 days so we can comply with our legal and contractual obligations.
If you register to attend one of our Job Fairs or similar events, the associated personal data will be kept for 180 days so we can comply with our legal and contractual obligations. We also use this data as a legitimate interest in planning future events?
We do not reveal your personal data to third-parties unless:
You can opt out of this at any time by signing into your account, editing your profile and choosing whether to hide your CV and profile from either all or specific recruiters.
IT, software and SaaS companies who support our website and other business systems.
Please be aware that you upload a copy of your CV to your account we will send a copy to the recruiter advertising any role you apply for.
A copy of your account profile and CV may also be shown to recruiters when you appear in search results for job seekers matching the role profile they specify. Our system allows them to download
These include our CRM provider – Job Adder – and Madgex who provide our online Job Board platform. Both of these companies are data processors for AoC Create Ltd which means they only use your data in order to provide the technical services we ask them to.
Direct email platform companies such as Mailchimp who help us manage our electronic communications with you.
DoubleClick/Facebook/Rubicon Project to show you jobs that might interest you while you're browsing the internet. This is based on either your marketing consent or your acceptance of cookies on our websites. See our Cookies Notice for details.
We will only do this in very specific circumstances, for example:
With your consent, given at the time you supply your personal data, we may pass that data to the AoC Group of Companies for their direct marketing purposes.
We may, from time to time, expand, reduce or sell AoC Services Ltd and this may involve the transfer of divisions or the whole business to new owners. If this happens, your personal data will, where relevant, be transferred to the new owner or controlling party, under the terms of this Privacy Notice.
We always opt to have your data stored in the UK or EU where possible. This includes instances where a vendor offers a choice of storage locations but where the EU option is more expensive.
AoCJobs, part of the Association of Colleges, connects teachers and support staff with schools and colleges for online job opportunities.
