Privacy Policy

Introduction

This privacy notice applies to information we collect about:

• Visitors to www.aocjobs.com;
• Surveys on the AoC Jobs website;
• People who use our online services e.g. who subscribe to our newsletter or install our applications;
• Registered users and job applicants;

 

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 25th May 2018.

Who is AoC Create Ltd?

AoC Create Ltd (AoC Create) is a limited company registered in England & Wales No 02952696 and our registered address is:

2-5 Stedham Place, London, WC1A 1HU.

Data Protection Officer

AoC Create Ltd has appointed an internal data protection officer who you can contact if you have any questions or concerns about our personal data policies or practices.

Jim Edwards
AoC Create Ltd
2-5 Stedham Place,
London
WC1A 1HU.

Email: [email protected]

Your Rights

In the UK you have rights as an individual under the Data Protection Bill 2018 which you can exercise in relation to the information we hold about you.

Please see our full Privacy Notice for more details but those rights, in summary are

• A right to information about how we use your data, why and to access a copy of the information we hold about you.
• A right to correct the information we hold about you.
• A right to have the data we hold about you deleted in certain circumstances.
• A right to object to the use of your personal data for direct marketing.
• A right to not be subject to automated decision making.
• A right to data portability i.e. to transfer your data from one service provider to another.

A right to complain

You have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how we use your personal data.

In the UK this is the Information Commissioner’s Office – www.ico.org.uk/concerns.

The reasons we can lawfully use your data

We only use your personal data when we have a lawful basis to do so.

Data Protection legislation sets out a number of these, but the ones we most commonly use are:

• Consent - In many situations, we collect and use your personal data with your consent. You are able to withdraw or amend this consent at any time.
• Performance of a Contract - There are situations where we need to use your personal data in order to provide the service you have asked us for (or to allow others to do so on our behalf).
• Legal Obligation - If the law requires us to, we may need to collect and process your data.

Legitimate interest

We may also use your personal data to pursue our legitimate businesses interests in a way which might reasonably be expected as part of running our business as long as it does not materially impact your interests, rights and freedoms.

These legitimate business interests can include:

Enhancing, modifying, personalising or otherwise improving our services and communications for the benefit of our customers and users.
You have the right to object to our processing of your personal data for our Legitimate Interests at any time. Please contact us if you wish to do so.

Please see our Full Privacy Notice for more details and examples of the lawful reasons we have to use your data.

When do we collect your personal data?

• When you visit any of our websites;
• When you create an account with us including when you upload your CV to your job seeker profile;
• When you use your account to apply for jobs or register for one of our events;
• When you engage with us on social media;
• When you download or install one of our apps;
• When you contact us by any means with queries, complaints etc;
• When you choose to complete any surveys we send you.

What happens if you don’t give us your data?

You can enjoy many of our services without giving us your personal data. Much of the information on our website is available to those who do not have an account with us.

However, some personal data is needed so we can supply you with the services and information you have purchased or requested.

What personal data do we collect, why and how do we use it?

We only collect the personal data we need to provide you with the job seeking services you have asked us to. This is normally your name and contact information, details of your employment history and the type of roles you are looking for. We ask you to tell us about the roles you would like to hear about and give you the ability to create a personal profile including the ability to upload a copy of your CV if you choose.

Here’s how we’ll use your personal data and why:

• To process any job applications you make using our websites or apps.
• To respond to your queries and complaints.
• To protect our business and your account from fraud and other illegal activities.
• With your consent, we will use your personal data, preferences and details of your job searches and applications to keep you informed by email and push notifications about relevant products and services including promoted roles, events such as job fairs and so on.

You are free to opt out of these at any time.

• To send you relevant, personalised communications by post in relation to updates, events, services and products. We’ll do this on the basis of our legitimate business interest.

You are free to opt out of hearing from us by post at any time.

• To display the most interesting content to you on our websites or apps.
• To develop, test and improve the systems, services and products we provide to you.
• To comply with our contractual or legal obligations to share data with law enforcement.
• To send you survey and feedback requests to help improve our services.
• To process your event booking requests.

The use of your data for marketing purposes

With your consent, we will use your personal data, preferences and details of your job searches and applications to keep you informed by email about relevant products and services including promoted roles, events such as job fairs and so on.

You can withdraw your consent at any time as described earlier in this notice.

How we protect your personal data

We maintain physical, technical and administrative safeguards to ensure the security and confidentiality of your data.

Examples of some of these are given in our full Privacy Notice but please contact us if you have any questions about the security measures we have in place.

How long will we keep your personal data?

We’ll only keep your personal data for as long as is necessary for the purpose for which it was collected. This means we set retention periods for all the job seeker data we collect.

When that retention period has passed, your data will either be completely deleted in a secure manner or anonymised e.g. by aggregation with other data in a non-identifiable way for statistical analysis and business planning purposes.

Some examples of customer data retention periods are available in our Full Privacy Notice but please contact us if you have any questions about our Data Retention policies.

Who do we share your personal data with?

We do not reveal your personal data to third-parties unless:

• you request or authorise it (e.g. when you apply for a job using this site);
  Please be aware that when you upload a copy of your CV to your account we will send a copy to the recruiter advertising any role you apply for.

A copy of your account profile and CV may also be shown to recruiters when you appear in search results for job seekers matching the role profile they specify. Our system allows them to download a copy of your CV in order to assess your suitability for the role they have available and to bookmark your CV for reference against future roles.

You can opt out of this at any time by signing into your account, editing your profile and choosing whether to hide your CV and profile from either all or specific recruiters.

• The information is provided to comply with the law (for example, to comply with a court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction;
• The information is provided to our sub-contractors, agents, vendors or service providers who perform functions on our behalf; or
• To address disputes, claims, or to persons demonstrating legal authority to act on your behalf.

Examples of the kind of third parties we work with

IT, software and SaaS companies who support our website and other business systems.

Sharing your data with third parties for their own purposes:

We will only do this in very specific circumstances, for example:

With your consent, given at the time you supply your personal data, we may pass that data to a third party for their direct marketing purposes.

Where your personal data may be processed

We always opt to have your data stored in the UK or EU where possible. This includes instances where a vendor offers a choice of storage locations but where the EU option is more expensive.
Sometimes we will need to share your personal data with third parties and suppliers outside the European Economic Area (EEA), such as the United States.

Any transfer of your personal data will follow applicable laws and we will always treat your personal information in line with the principles of this Privacy Notice.

This includes measures such as imposing contractual obligations on the recipient with respect to how they treat your data.

If you would like more information about how we protect your rights and freedoms when transferring your data outside the EEA, please see our Full Privacy Notice or contact our Data Protection Officer.