IT Support Assistant

IT Support Assistant

Job description
You will provide exceptional customer service and quality first line technical support for the college's digital equipment within the IT Services department supporting complex systems across multiple sites in an exciting, large enterprise environment.

Working as part of a service desk team as the point of contact, you will log and resolve first line issues for staff, students and other stakeholders. You will have knowledge of Microsoft Windows 10/11, Office 365, Active Directory/Azure Active Directory and a thirst for knowledge.

To view the full details of this role please download the Job Specification document (JS_xxx.pdf) under 'Attachments'.

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