We are seeking to appoint Estates Support Manager Closing date for application is : 23rd February 2026
Interview date : 5th March 2026
Aims of Job/ Job Purpose:
To support the Assistant Director of Estates, or Executive Director of Estates, to ensure the accommodation and resources are delivered to a high standard, including the supervision of Building Support Staff and Security Staff and through the implementation of best practice procedures and using a customer focused approach, the Estates Support Manager will ensure a high standard of communications and ensure the efficient operation of the Centre.
Key Accountabilities and Responsibilities Leadership and Management - Lead and manage a team of BSS operatives operating on the site to provide a highly efficient and effective support service to meet the needs of the support divisions, curriculum divisions and their students.
- Along with the Security Manager, oversee a team of Security operatives on the site in their operational role to provide a safe environment for staff, students and visitors.
- Work co-operatively with divisional directors and other managers based at the site
- Onsite management of contractors carrying out their duties to ensure full health & safety compliance
- Provide encouragement, support and guidance to BSS and Security staff in order to continue to raise the quality of the support service provided to the premises users.
- To manage the process of communications for the centre by ensuring solid systems are in place when answering queries, ensuring messages are relayed etc. and disseminate information to staff within the campus and across the centres.
- Liaise with academic and support staff, providing administrative support where needed within Faculty Administration team
Main Duties and Responsibilities - Supervise BSS/janitorial staff and their workload.
- Provide support to front of house and curriculum when required
- Ensure adequate resources in terms of BSS staff, tools, materials, plant, machinery and other resources are planned and provided to support the day to day Estates needs of the site.
- With Assistant Director of Estates, ensure accommodation and resources comply with current health and safety legislation and regulations and are adequately resourced.
- Access data from the Job request system on a daily basis and generate a list of jobs for BSS staff to carry out.
- Carry out regular site audits and generate list of works that require Estates attention
- Supervise security staff in their operational role, ensuring they adhere to all relevant college procedures.
- Carry out monthly cleaning audits with cleaning manager and ensure facilities are kept clean and tidy at all times.
- Ensure all weekly/monthly statutory checks are carried out on time and logged appropriately on the Estates PPM checks spreadsheet and according to set procedures.
- Carry out and record risk assessments on all facilities and action as necessary.
- Take and process meter readings and log accordingly.
- Manage room utilisation surveys as required and log data in accordance with procedure.
- Deal with requests from staff/students via telephone/email/Spiceworks or verbally for room layouts, furniture requests, responsive repairs etc.
- Follow and adhere to the Campus' gritting procedure.
- Ensure all open days and enrolment periods are adequately resourced, facilitated and the campus is clean, presentable and estates staff assisting.
- Undertake Fire Drills, Health & Safety Meetings as requested and implement actions occurring as a result.
- Generate list of cleaning works for holiday 'shut downs'.
- Manage and record all work shifts, sickness absence, holidays, temporary and the like to ensure the site is adequately staffed by BSS and security operatives' at all operational times.
- Attend Centre Management Group meetings as deemed necessary.
- Able to work outside of the normal week, with reasonable notice, as required and depending on the needs of the service. This may include occasional evening and weekend working.
- To undertake any other duties commensurate with the nature and grade of the post.
Relationship to other post-holders within the College - The Estates Support Manager is responsible to and will be line managed by the Assistant Director of Estates or Executive Director of Estates.
- The Estates Support Manager will be accountable, on a day to day basis, to the Assistant Director of Estates or Executive Director of Estates where necessary should team support be required.
- The Estates Support Manager will be responsible for task setting and monitoring BSS and Security activity to ensure a high standard of support service is provided and maintained.
Performance Management - This job description provides only an outline of key accountabilities and responsibilities of the Estates Support Manager and will be subject to review and change as required.
- The Estates Support Manager appraisal takes place in accordance with the College's Appraisal Scheme.
Other Duties and Responsibilities - To work within and personally contribute to the achievement of the college's mission, vision, values and strategic objectives.
- Comply with college policies and procedures and health and safety regulations.
- Support and promote the safeguarding of students.
- Maintain confidentiality in relation to College information and comply with GDPR Legislation.
- Participate in the College's Appraisal scheme and undertake any professional development and skills updating as required.
- Support and participate in the implementation of the College's Equality policies.
The Job Description for this role has been attached, please refer to it for more detailed information. About South and City College Birmingham We are one of the largest further education providers in the UK, with eight campuses across the city. We are committed to ensuring students have the relevant skills, qualifications and experience for their future, whether that is to seek employment or continue their education.
Our vision is to be recognised as an outstanding educational and economical resource by, providing outstanding education, training that is primarily vocational in response to the needs of the learners, employers and other key stakeholders.
At South and City College Birmingham, equality, diversity and inclusion are integral to who we are and what we do. We are firmly committed to promoting and imbedding the key principles for all within our institution, from our learners to our staff, governors, employers, visitors and contractors.
For further details about the role and how to apply: To apply, please click onto the &slshquot;
Apply Online&slshquot; button below.
If you have any queries not specified in the Job Description, please contact the People Services team by email to
[email protected] Safeguarding The college is committed to safeguarding and promoting the welfare of children and young adults and expect all staff to share this commitment.
The successful applicant will be subject to all necessary pre-employment checks. including, enhanced DBS; Prohibition check; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.
All applicants will be required to provide a minimum of two suitable references covering a 5-year period.
An online search will also be carried out as part of our due diligence on all shortlisted candidates.
This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are 'protected' so they do not need to be disclosed to employers, and if they are employers cannot take them into account.
Further information about filtering offences can be found in the DBS filtering guide.
Safeguarding is our top priority. We encourage all applicants to review our Safeguarding and Child Protection Policy, which outlines our commitment to the safety and wellbeing of learners.
This post is covered by Part 7 of the Immigration Act (2016). Therefore, the ability to speak fluent and spoken English is an essential requirement for this role.
