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      Community Support Engagement Officer (CSEO)

      Recruiter
      Colchester Institute
      Location
      Colchester
      Salary
      £32,227 - £32,227 Per Year
      Posted
      20 Feb 2026 09:51
      Closes
      03 Mar 2026 23:59
      Reference
      CSEO-DM
      Sector
      Further Education
      Job Level
      Officer
      Specialism
      General Education
      Contract Type
      Permanent
      Hours
      Full Time
      Organisational Type
      General Further Education College
      Teacher Training
      Teacher Training Not Offered

      Community Support Engagement Officer (CSEO)

      Join Colchester Institute - Where Your Career Makes a Difference

      At Colchester Institute, we believe in the power of education to transform lives and communities. As one of the leading providers of education and training in the region, we are proud to offer a dynamic, supportive, and forward-thinking working environment.

      We are seeking a dedicated Community Support Engagement Officer to join our team. In this pivotal role, you will be responsible for seeking, developing and delivering approaches that provide hard to reach candidates real opportunities to access employment and career change opportunities within relevant sectors.

      Job Title: Community Support Engagement Officer

      Colchester but with travel to Braintree and Tendring, Full time, Fixed Term Contract of 12 months.

      About the role:
      • Provide effective advice regarding employment, education, training and volunteering opportunities to enhance customer's ability to find work
      • Complete initial assessment with customers, establishing starting point for them to make choices in regards to employment, education, volunteering and training
      • Work with different customer groups to remove barriers that prevent individuals returning to employment and devise appropriate solutions
      • Develop clear pathways for customers to access employment support, debt/money management advice and other support through local organisations
      • Carry out proactive customer contact to customer groups who have been identified as needing further support and advice
      • Develp campaigns with local partners to maximise effort in engaging hard to reach groups
      • Support the design of ad deliver training courses, preapring material and resources that support the learners to achieve social jsutice outcomes and improve employability
      • Be able to travel across different sites

      Essential Experience:
      • Significant experience in working with adults, providing support and mentorship to enable them to achieve their goals.
      • Experience of working in partnership with organisations and stakeholders to achieve common outcomes.
      • Experience of proactively seeking new opportunities within the community, with employers and stakeholders to enable mutually beneficial dialogue to commence.
      • Minimum 12 months experience of working in a busy administrative environment.

      Essential Qualifications:
      • Level 3 Award in Education and Teaching or Preparing to Teach in the Lifelong Learning Support (PTLLS) or equivalent or willing to work towards the qualification.
      • Minimum of Level 2 qualification in English and Mathematics GCSE 4+ or C and above / CSE Level 1 / O-Level C or above / Level 2 Adult Numeracy or Literacy or equivalent.
      • Level 2 IAG qualification or willing to work towards the qualification.
      • Level 2 NVQ (or equivalent) in Business Administration.

      Why join us?

      At Colchester Institute, we value our staff and invest in their growth. Joining us means becoming part of a vibrant community dedicated to excellence in education and training. If you are passionate about making a difference and inspiring the next generation, we would love to hear from you.

      We do not engage with recruitment or search agencies unless they have been officially contracted in line with our PSL.
      No account needed
      We reserve the right to bring forward the closing date of the adverts should we receive a sufficient level of interest!
      Please note most roles advertised on AoC Jobs are posted directly by the college or employing organisation and are not being handled by the AoC Recruitment Team. If you would like to hear about interim and/or permanent roles being handled by AoC Recruitment, please send your CV to [email protected] and one of the team will be in touch.

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