Overview

How to apply

Overview
Are you super-organised, people-focused and ready to play a key role in supporting students on their journey into college? Our busy Admissions team is at the heart of the learner experience - and we're looking for an Admissions Officer who can bring energy, professionalism and exceptional customer service to this front-facing role.

This is an exciting opportunity to join one of the UK's top-performing colleges, supporting thousands of applicants each year across Further Education, Adult Learning and Apprenticeships. No two days are the same - you'll be helping students apply, supporting parents with queries, keeping our data accurate, and ensuring every applicant has a smooth, positive experience from first enquiry to enrolment.

You'll be the friendly face of the College at Reception, the welcoming voice on the switchboard, and a key contact for applicants, staff, families and external agencies. Accuracy, communication and organisation are essential - but so is the ability to stay cheerful, adaptable and supportive in a fast-paced environment.

What you'll be doing:

• Supporting the full online and paper-based admissions process.
  • Providing excellent customer service face-to-face, by phone and via email.
  • Reviewing applications, checking details (including EHCP/ALS indicators) and contacting students/parents where needed.
  • Managing international enquiries and maintaining progress reports
  • Working across Reception, switchboard and enquiries as required and travel to provide application support to year 11 students in schools.
  • Updating promotional and information materials.
  • Assisting with admin tasks including data entry, photocopying, ID cards and mailouts.
  • Supporting key events such as interviews, Open Events and induction days.
  • Ensuring records meet audit standards.
  • Liaising with internal teams and external partners.
  • Contributing to cross-college duties including invigilation and events.

We're looking for someone who:

• Has excellent people skills and a confident, professional telephone manner
  • Has experience in administration or customer-facing roles
  • Works accurately and is confident using spreadsheets and data systems
  • Stays calm under pressure and meets deadlines
  • Is adaptable, flexible and keen to learn new systems
  • Can represent the College professionally at all times
  • Brings positivity and a student-focused mindset to everything they do

If you're organised, motivated and ready to be part of a fast-moving team that helps shape the student journey from day one, we'd love to hear from you.

We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.

• Curriculum Vitae are not accepted - Application Forms only.
• We reserve the right to close this vacancy early if a suitable candidate is found.
• Interviews may be held on a rolling basis.

We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.

We reserve the right to close this vacancy early if a suitable candidate is found. Interviews may be held on a rolling basis.

CVs not accepted - application form only.