Overview
How to apply
Overview
Hours: Full-time (37 hours) Make a real difference, every single day Are you highly organised, compassionate, and passionate about supporting young people? Looking for a role where you can combine admin expertise with meaningful, face-to-face student support?
We're looking for a Bursary Administrator & Personal Support Advisor to join our Student Services team. This is a unique and rewarding opportunity to play a vital role in both financial support administration and frontline student wellbeing.
About the role This is a varied and impactful position where no two days are the same. You'll combine accurate, detail-focused administrative work with direct support for students' personal, financial, and wellbeing needs.
Key aspects of the role include:
- Processing bursary applications and managing student financial support
- Maintaining and updating systems such as online financial support portals
- Liaising with finance to ensure timely payments
- Acting as a key point of contact for students on a drop-in and appointment basis
- Providing guidance, information, and signposting to appropriate services
- Supporting students across a wide range of issues including financial, personal, and safeguarding concerns
- Working with internal teams and external agencies to ensure joined-up support
- Supporting events, tutorials, and wider Student Services activity
- Contributing to audits, process improvements, and staff training
- Advising on policy updates and maintaining accurate administrative systems
About you You'll be someone who combines strong administrative skills with empathy, professionalism, and resilience.
You will have: - Excellent organisational and administrative skills
- Strong IT skills and high attention to detail
- Excellent communication and relationship-building skills
- A compassionate, calm, and student-focused approach
- Confidence working with young people and handling sensitive situations
It would be great if you also have: - Experience in a student-facing or support role
- Knowledge of bursary or financial support processes
Why join us? - Make a genuine difference to students' lives and wellbeing
- Join a supportive, collaborative team
- Develop both your administrative and student support expertise
- Work in a varied, meaningful, and people-focused role
We offer a generous package with benefits including up to 28 days annual leave plus bank holidays and College closure days, LGPS pension scheme, relocation package, free on-site parking and a variety of on-site benefits and discounts.
CLOSING DATE: Monday 22 June 2026, 5pm
Curriculum Vitae are not accepted, Application Forms only.
We reserve the right to close this vacancy early if a suitable candidate is found. Interviews may be held on a rolling basis.
